Lab8 min read
Support Ticket Lab: The Data Model
Create the solution boundary, the Support Ticket and Ticket Update tables, and the lookup relationship everything else in this lab stands on.
Support Ticket LabSolution Design
Everything in the library tagged Solution Design.
Create the solution boundary, the Support Ticket and Ticket Update tables, and the lookup relationship everything else in this lab stands on.
Not a product comparison. A category question: does the requirement need relational integrity, roles and audit, or a place for a team to keep a list?
The decision after the selection question: what model-driven generates and therefore constrains, and the three jobs canvas leaves with you.
How to read a requirement, name the signals it contains, and pick the component that owns the center of gravity, with the condition that would change your mind.